I am coming kind of late to the dance on this one. I needed to get some equipment for a new MCE box I am building, so I headed to Fry’s this afternoon. While it was exactly what I expected; a store 4x the size of any of their competitors. I was glad to see a very helpful group of employees (not the case with CompUSA!).
Sometimes its the smallest things that impress me though. The size of their receipt is perfect. When I leave BestBuy/CompUSA/Circuit City, I am amazed at the sheer size of the receipts. I think we could reduce the cost of paper in this country by 2c/ream if we just got those three stores to make reasonable sized receipts. I just don’t get it.